Alpha News

Cause of GESY System Issues Identified: Action Plan to Follow

Published January 15, 2026, 16:20

The Health Insurance Organization (HIO) announced that the cause of the technical problems in the GESY Information System has been identified. The contracting company, NCR Cyprus Ltd, has already implemented a temporary solution to limit the impact. A comprehensive action plan for the final resolution of the problems is being prepared and is expected to be implemented in the coming days. The HIO is closely monitoring the situation and expects the system to be fully restored soon, while healthcare providers will be continuously updated on developments. The announcement came after a meeting under the auspices of the Minister of Health, Neofytos Charalambides.